Privacy Policy

1. Information We Collect

a. Information You Provide

We collect personal data directly from you when you:

• Sign up or complete forms
• Submit your name, email, phone number, or billing details
• Communicate with us via email, SMS, or chat

This may include:

• Name, email, phone number, and address
• Payment and transaction data
• Survey responses or testimonials

b. Information Automatically Collected

We may collect data using tracking technologies such as:

• Google Analytics
• Cookies
• Pixels and beacons
• Device/browser metadata (IP address, operating system, geolocation)

c. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If such data is discovered, it will be deleted promptly.

2. Use of Information

We use collected data to:

• Provide, operate, and personalise our services
• Send you updates, promotional content (with your consent), and support responses
• Process payments and manage accounts
• Detect, prevent, and address technical issues or fraud
• Analyse user behaviour to improve performance and experience
• Fulfil legal obligations

3. Communication & Consent

By submitting your phone number or email, you consent to receive:

• Service-related notifications
• Account updates and alerts
• Marketing and promotional material (where applicable)

You may unsubscribe or opt out:

• SMS: Reply "STOP" to any message
• Email: Click the unsubscribe link at the bottom of any message

4. Sharing of Information

Your data may be shared with:

• Service Providers: CRM, SMS/email platforms, ad partners, or payment processors
• Legal Authorities: To comply with laws or protect our rights
• Business Transitions: In case of merger, acquisition, or asset sale

Vendors are required to treat your data securely and lawfully.

5. Tracking Technologies & Cookies

We use cookies and other tracking tools to:

• Analyse site traffic and usage patterns
• Tailor advertising via third-party platforms (e.g., Meta, Google)
• Personalise your experience on our site

You may disable cookies in your browser settings. Blocking cookies may affect functionality.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or request a copy of your data
• Correct inaccurate information
• Request deletion (right to be forgotten)
• Withdraw consent or restrict certain processing

To exercise your rights, contact us at the support email at the bottom of this page.

7. Data Retention

We retain personal data only as long as necessary for legitimate business or legal purposes. You may request deletion, but certain legal obligations may require retention.

8. Data Security

We implement commercially reasonable physical, electronic, and managerial safeguards to protect your information. Access to your data is restricted to authorised personnel and vendors bound by confidentiality agreements.

9. International Transfers

Because we serve users worldwide, your data may be transferred across jurisdictions. We take steps to ensure adequate protection is in place regardless of location, including use of standard contractual clauses where applicable.

10. Updates to This Policy

We may modify this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.